By Using Our Site You Accept These Terms and Conditions

Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions, together with any other documents referred to herein, set out the terms of use governing your use of this website, jeanettefarrar.co.uk (“Our Site”). It is recommended that you print a copy of these Terms and Conditions for your future reference.

These Terms and Conditions were last updated on 01/11/2024.

Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.

The following document(s) also apply to your use of Our Site:

  • Our Privacy Policy, available at here. This is also referred to below in Part 18.
  • Our Cookie Policy, available at here. This is also referred to below in Part 18.
  1. Definitions and Interpretation

1.1            In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

“Content”

means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and

“We/Us/Our”

Means Jeanette Farrar.

  1. Description of Services

2.1 We provide digital products, online courses, and coaching services tailored to support personal and professional development, with a focus on self-improvement, career growth, and wellness.

2.2 These services include, but are not limited to, access to self-paced courses, live coaching sessions, downloadable resources, and any associated content provided through Our Site.

2.3 All services offered on Our Site are subject to these Terms and Conditions, which outline usage, rights, and responsibilities associated with our products and services.

  1. Information About Us
    • Our Site is operated by Jeanette Farrar. Our address is 61 Bridge Street, Kingston HR5 3DJ.
  1. How to Contact Us

4.1  To contact Us, please email Us at [email protected]

  1. Access to Our Site

5.1  Access to Our Site is free of charge.

5.2  It is your responsibility to make the arrangements necessary in order to access Our Site.

5.3  Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted.

  1. Changes to Our Site

6.1  We may alter and update Our Site (or any part of it) at any time for reasons including updates to services, compliance with regulations, or improvements in functionality.

  1. International Users

7.1  Our Site is accessible to international users. However, we make no representations that the content on Our Site is appropriate or available for use in locations outside of the United Kingdom. Accessing Our Site from territories where the content is illegal or restricted is prohibited. By accessing Our Site from outside the UK, international users assume full responsibility for compliance with local laws.

  1. Changes to these Terms and Conditions

8.1  We may alter these Terms and Conditions at any time. Your continued use of Our Site constitutes your acceptance of any updated Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.

8.2   If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

  1. How You May Use Our Site and Content (Intellectual Property Rights)

    9.1     All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.

9.2  You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).

9.3  You may print copies and download extracts of any page(s) from Our Site for personal use.

9.4  Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.

9.5  You may not use any Content (saved or downloaded) from Our Site for commercial purposes without first obtaining a licence from Us (or Our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.

9.6   Prohibition on Redistribution and Derivative Works. Except as expressly permitted, you may not reproduce, distribute, modify, create derivative works of, publicly display, perform, republish, download, store, or transmit any of the Content on Our Site, except as follows:

  1. You may temporarily store copies of such Content incidental to your viewing on a personal device.
  2. You may store files that are automatically cached by your Web browser for display enhancement purposes.

9.7  Reservations of Rights. All rights not expressly granted in these Terms and Conditions are reserved by Us and Our licensors. Any use of Our Site and Content not explicitly permitted by these Terms and Conditions may violate intellectual property laws and/or other applicable laws.

9.8  Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyright, Designs and Patents Act 1988, which provides exceptions allowing certain uses of copyright material for purposes like research, private study, teaching, and news reporting. Further details can be accessed through the UK Intellectual Property Office.

9.9  Any materials provided in our courses, including but not limited to videos, downloadable resources, worksheets, and assessments, are intended solely for personal use. Copying, redistributing, or repurposing these materials for commercial purposes without our express written consent is strictly prohibited and may result in legal action.

  1. Products and Services

10.1 Digital products and coaching services available through Our Site are non-transferable and intended for personal use by the individual purchasing or enrolling.

10.2  All products are provided in electronic form, with access granted upon completion of payment.

 

  1. Payments and Refund Policy

11.1 Payment for products or services must be made in full before access is granted.

11.2 You represent and warrant that, if you are purchasing something from us:

(a) any credit information you supply is true and complete.

(b) charges incurred by you will be honoured by your bank or credit card company.

(c) you will pay the charges incurred by you at the posted prices, including any applicable taxes, and

(d) if your initial payment method is dishonoured, you will still pay the incurred charges, including any surcharge we may incur due to the dishonoured payment.

11.3 All purchases are final, and refunds are not offered unless required by law.

11.4 In accordance with the UK Consumer Contracts Regulations 2013, clients within the United Kingdom are entitled to a 14-day cooling-off period. During this period, you may cancel your purchase and receive a full refund, provided that the digital product or coaching service has not been accessed or started.

For digital products, please note that by choosing to access or download immediately after purchase, you agree to waive this 14-day cooling-off period, making the purchase final and non-refundable upon access.

11.5 For international clients, local consumer rights may apply. However, unless local law specifies otherwise, the above policy on the 14-day cooling-off period and refund conditions will apply. We encourage international clients to review local regulations if they have questions.

11.6 If you believe an error has been made with your purchase or if you wish to dispute any charge, please contact us at [email protected] within 7 days of the transaction. We aim to resolve disputes in good faith and will review each request carefully. If further assistance is needed, both parties agree to consider mediation as a first step before formal legal action.

  1. Disclaimers

12.1 Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only. Before making any decisions or taking action related to your personal or professional life, financial investments, health, or business, you should consult a qualified professional in the relevant field.

12.2   We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.

12.3   If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.

12.4  Our services, products, and content are designed to support personal and professional growth; however, individual success depends on various factors outside our control. We cannot and do not guarantee any results or outcomes. Your use of our services is at your own risk, and any reliance on information from Our Site is strictly at your discretion.

12.5  Our Site may contain links to external websites or third-party resources. These links are provided for convenience only and do not constitute an endorsement. We have no control over the content of external sites and disclaim any responsibility or liability for their content, products, or services.

12.6  The content provided on Our Site, including all text, graphics, images, and code, is protected by copyright, trademark, and other intellectual property rights. Unauthorised reproduction, distribution, or use is prohibited without explicit permission from us or relevant licensors.

12.7   Personal Responsibility Disclaimer: Our services, products, and content aim to support your personal and professional growth; however, you are solely responsible for any actions you take following the use of our services, courses, or advice provided. We encourage you to consider your unique situation carefully and seek professional advice if needed. We disclaim liability for any decisions or actions you take based on the information provided through Our Site.

12.8   Coaching Disclaimer: Our coaching services are intended to offer guidance and support, not professional or therapeutic advice. Individual results will vary, and achieving success depends on numerous factors beyond our control, including your personal commitment, goals, and circumstances. Any coaching results are not guaranteed, and you agree that we are not liable for any outcomes or decisions made based on coaching services.

12.9   The information, materials, and advice provided through Our Site and coaching services are for general informational purposes only and are not a substitute for specific professional guidance. You should seek individualised advice from qualified professionals before acting based on any information obtained from us.

  1. Links to Our Site

13.1  You may only link to the homepage of Our Site, www.jeanettefarrar.co.uk. Linking to other pages on Our Site requires our express written permission.

13.2  Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.

13.3  You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).

13.4  Your link should not use any logos or trademarks displayed on Our Site without Our express written permission.

13.5  You must not frame or embed Our Site on another website without Our express written permission.

13.6   You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.

  1. Links to Other Sites

14.1  Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.

14.2  The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.

  1. Our Liability

15.1  Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.

15.2  If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.

15.3  If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

15.4  If you are a consumer, you agree that you will not use Our Site for any commercial or business purposes and that We shall have no liability to you for any business losses as set out above.

15.5  If you are a consumer and digital content from Our Site damages other digital content or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care, We will either compensate you or repair the damage.

15.6  Note that the right to compensation or repair in Part 15.5 will be lost if the damage in question could have been avoided by following advice or instructions from Us to install a free patch or update; if the damage resulted from your failure to follow instructions; or if the minimum system requirements provided by Us for the digital content in question were not met.

  1. Viruses, Malware, and Security

16.1  We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.

16.2  You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.

16.3  User Responsibility for Security: While we strive to maintain a secure Site, we cannot guarantee absolute security of your devices or data. It is your responsibility to implement suitable security measures, including using updated antivirus software and accessing Our Site through secure networks. We are not liable for any damages resulting from malware, viruses, or other security breaches affecting your devices or data through use of Our Site.

16.4  You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.

16.5  You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.

16.6  You must not attack Our Site by means of a denial-of-service attack, a distributed denial of service attack, or by any other means.

16.7  By breaching the provisions of Parts 13.3 to 13.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities, and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

  1. Acceptable Usage of Our Site

17.1   You may only use Our Site in a lawful manner:

  1. You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
  2. You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and
  3. You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.

17.2   If you fail to comply with the provisions of this Part 14, you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:

  1. Suspend or terminate your right to use Our Site.
  2. Issue you with a written warning.
  3. Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach.
  4. Take further legal action against you, as appropriate.
  5. Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
  6. Any other actions which We deem reasonably appropriate (and lawful).

17.3  We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 14.2) in response to your breach.

  1. How We Use Your Personal Information

18.1  We will only use your personal information as set out in Our Privacy Policy and Our Cookie Policy.

18.2     We comply with the UK General Data Protection Regulation (UK GDPR) and any applicable data protection laws to safeguard your privacy and personal data. For further details, please refer to our Privacy Policy.

  1. Communications from Us

19.1 If you subscribe to updates or register for our masterclass, we may send you emails related to your interests, such as relevant resources, content updates, or event reminders. These communications will only be sent to you if you have expressly opted in.

19.2  You can opt out of these emails at any time by clicking the “unsubscribe” link included in every message. Once you unsubscribe, please allow up to 72 hours for this change to take effect.

19.3  If you have any questions or concerns regarding our communications, please reach out to us at [email protected]. We aim to respond within a reasonable timeframe, typically 3 – 5 business days.

  1. Law and Jurisdiction

20.1  These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

20.2  If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 19.1 takes away from or reduces your legal rights as a consumer.

20.3  If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

20.4   If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20.5   Complaints and Dispute Resolution: If you have a complaint regarding our services or products, please contact us at [email protected]. We will aim to resolve any issues informally and in good faith. If a resolution cannot be reached, both parties agree to consider mediation or another suitable dispute resolution method before pursuing formal legal action. All complaints will initially be addressed informally before escalation, with both parties agreeing to act in good faith to reach an equitable solution.

20.6   If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

  1. Assignment and Transfer of Rights:

21.1  You may not assign, transfer, or otherwise deal with your rights and obligations under these Terms and Conditions without our prior written consent. We reserve the right to assign, transfer, or subcontract our rights and obligations under these Terms and Conditions at any time.

  1. Force Majeure:

22.1  We shall not be held liable for any failure or delay in performing our obligations under these Terms and Conditions if such failure or delay results from causes beyond our reasonable control, including, but not limited to, acts of God, strikes, lockouts, accidents, war, terrorism, fire, breakdown of equipment or technology, or power outages. We will make reasonable efforts to notify you of any such delays or interruptions.